Book with Confidence
Greetings Fellow Traveler,
In an honest and sincere attempt to address travel plans and calm fears, we have relaxed our booking agreement and cancellation policy.
You may also consider trip insurance offered by our carrier TravelEx (or another company of your choosing). It is an added expense, but may help give you that peace of mind you are looking for.
Book your future Gondwana Ecotours trip with confidence. The fine print is simple:
|New Policy||Old Policy for reference|
|Policy Change #1||Conditions: Book today, pay $500 deposit||New Policy: Refundable within 30 days as long as the departure is more than 90 days out.||Old Policy: No change|
|Policy Change #2||Conditions: Cancel 90 to 45 days from departure||New Policy: 50% refund or 100% credit* towards a future trip with Gondwana Ecotours||Old Policy: 50% refund, no credit|
|Policy Change #3||Conditions: Cancel 44 to 30 days from departure||New Policy: 50% refund or 70% credit* towards a future trip with Gondwana Ecotours||Old Policy: 50% refund, no credit|
|Policy Change #4||Conditions: Cancel 29 or less days from departure||New Policy: 50% credit* towards a future trip with Gondwana Ecotours||Old Policy: 0% refund, no credit|
*You may rebook at a future date, but have to depart on or before December 31, 2023
In addition to delivering a superb guest experience, our top priority is always to keep all of our guests and staff safe and out of harm’s way. We have a rock solid safety track record and that kind of commitment takes work.
Coronavirus concerns or not, we work tirelessly every day to evaluate a wide range of ever-changing conditions in the places where we travel. We do so by educating ourselves, communicating with local staff, vendors, and officials, and staying on top of an incredible amount of details.
Health experts are working around the clock to get the current situation under control and while nobody can predict the future, the rollout of the vaccine will likely change the outlook and realities over the next months.
Thank you for reading our update and perspective. We hope that our Book with Confidence policy eases any anxieties you may have and that you will continue planning future travel and adventures with us.